Frequently Asked Questions

Where is the conference hosted? Is it in person or virtual?

The conference is a 100% live virtual event. The conference will be hosted on Hopin - a leading online live events platform. For audience viewing from Mainland China, the conference will be hosted on 小鹅通. The live streaming content will be exactly the same on both platforms. The overall experience resembles going to a real event with lots of things to check out and networking opportunities. Check out this attendee experience video to preview the experience. Virtual Reception A place where we welcome you to our conference. You can watch our welcome video, instructional videos on how to maximize your experience on the platform, view schedule, and learn about our games. Stage This is where all the talks, presentations, and panel discussions take place. You can participate through chat, Q&A, and live polling. Sessions Where all the interactive activities, workshops and fun things happen. You can join the speakers on stage through your video and audito, and participate in virtual roundtable and Q&A. Networking Networking lets you network just like you would at an in-person event. The platform pair you up in one-on-one conversations via live video. Expo The Expo area is the virtual booth exhibition hall. You can find virtual booths by our partners, participate in raffles and other fun activities.



Will the conference recording be available on demand?

Yes. It is a 24-hour conference and we certainly do not expect you to stay up for 24 hours. We will make the full conference recording on demand for 14 days after the conference for all registrants.



Can I receive a certificate for professional development hours by joining the conference?

Yes. The Prepared Montessorian is a global Montessori teacher training institute. We can issue you a certificate of professional development for the number of hours you spent at the conference. We can check your activity and hours spent from our backstage and credit you with the right amount of time you spent learning from the top experts in education and Montessori. To request a certificate, you will visit The Prepared Montessorian's virtual booth on the event day and sign up there.



What is the refund policy?

We can refund your ticket should you decide not to attend the conference anymore. You can email us at info@discoveringthechild.com to request a refund. Please note that even if you cannot join on the event day, you can still get access to our conference recordings on demand for 14 days after the event day if you have a ticket.



How big is this conference? How many speakers and attendees?

There will be 50+ global speakers, 60+ content-rich sessions, and 15+ live workshops. We are expecting 10,000+ virtual attendees across the world to join the event on June 26th.



What language is the conference in?

The majoirity of the non-interactive conference talks will be in English with Chinese subtitles. Some speakers will deliver their talks in Spanish and French, and there will be English and Chinese subtitles for these talks. All live workshops and activities will be delivered in the presenter's native language. You can find the language available for each session in our schedule.



Do I need to download something to watch? Technical Requirements/Tips

You don't need to download anything to watch the event, the event runs on your internet browser, ideally Google Chrome which is the best for the Hopin event. Make sure your browser is fully up to date. Safari and IE are not fully supported as they lack the support needed for live video events. We do not guarantee that Hopin will work on your mobile phone. *Note: requires recent versions of Chrome and Firefox, and Safari 11 or greater. Also, your mobile phone is likely not powerful enough for Hopin, the best is using your home laptop Another tip: make sure to close all other tabs in your browser for optimal experience!



What happens if I have questions or need to troubleshoot during the event?

We have a Help Desk in the Sessions area where you can go to speak with one of our team if you have any technical issues. Our whole team will also be floating around the event in all areas. If you need to reach one of our team members, simply type a message in the Events chatbox and someone with "DTC" in their name will get back to you right away. Alternatively you can private message us by searching for “DTC” and messaging one of us.



Can I watch the talks happening in timezones other than my own?

Of course! This is the beauty of the 24-hour event-you don't need any special permissions or admission to view the talks which are available at the time you are viewing the event. You may just need to stay up late or be up very early to watch talks in the other time-zones! Remember, you also have the option to re-watch talks you missed with video on demand for 14 days after the broadcast.



What are the ways I can connect with other attendees?

We encourage you to connect and meet with your peers that are attending! There are so many interesting people from around the world coming to the conference, maybe find a new thought partner, a new job opportunity, a new business partnership, or a mentor! Direct Message Attendees can message each other through direct messages. To send a DM, find the person you wish to chat with in the People tab, click their profile photo and send the message. A red dot in the recipient’s People tab and on the envelope icon (top right) will let them know they have a new message. Networking Connect Networking conversation partners may decide to share contact information by clicking the Connect button. If both parties click Connect, the pair can find each other’s contact information (email address and social media) via the Connect section of their Hopin account. Event, Stage, and Session chats The event chat is for conference-wide discussions. It’s accessible on every page of the platform. The stage and session chats are for discussions during stage or session presentations.



What is the difference between General Admissions and Early Bird Registration?

General Admissions ($39) is the full ticket price to join the conference. We are offering a number of promotions to make the price cheaper for people who sign up early. Currently, we are running an Earliest Bird price for only $12.50 till May 16th. After the Earliest Bird promotion, we will increase our price to $14.99 for our Early Birdh price till May 31st.



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